How we manipulate each other's emotions

Meet Tom.

Tom is upset about not being able to focus while writing his blog, and being overwhelmed with information to process.

Tom calls his friend, Danielle, and tells her about his feelings.

She tells him about similar experiences she had, and how hard it is to get things done. She encourages him to not be so hard on himself, because done is better than perfect, and he can always elaborate and improve later.

Tom goes out of this conversation feeling less anxious, and closer to Danielle.

So what happened here? How did Danielle make Tom feel better?

We are going to find out!